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Practice Questions:
Overview of Six Sigma
Definition and history of Six Sigma
Key concepts and principles (e.g., DMAIC – Define, Measure, Analyze, Improve, Control)
Roles and Responsibilities
Responsibilities of a Green Belt within a Six Sigma project
Interaction with other roles (e.g., Black Belts, Champions)
Process Management and Improvement
Process mapping and flowcharting
Process capability analysis
Root cause analysis techniques (e.g., Fishbone diagram, 5 Whys)
Data Collection and Analysis
Data types and measurement scales
Sampling techniques
Statistical analysis tools (e.g., Pareto charts, Histograms, Control charts)
Statistical Methods
Probability distributions (e.g., Normal distribution, Binomial distribution)
Hypothesis testing (e.g., t-tests, ANOVA)
Regression analysis
Lean Principles
Introduction to Lean concepts (e.g., Value stream mapping, 5S)
Integration of Lean and Six Sigma methodologies (Lean Six Sigma)
Quality Management Tools
Quality management systems (e.g., ISO standards)
Quality function deployment (QFD)
Failure mode and effects analysis (FMEA)
Project Management
Project charter development
Project planning and scheduling
Stakeholder management
Change Management
Change control processes
Managing resistance to change
Communication strategies
DMAIC Methodology
Define phase: Project selection and scoping
Measure phase: Data collection and measurement system analysis (MSA)
Analyze phase: Root cause analysis and process analysis
Improve phase: Solution implementation and verification
Control phase: Sustaining improvements and monitoring performance
Case Studies and Practical Applications
Application of Six Sigma concepts in real-world scenarios
Analyzing case studies to demonstrate understanding and application of Six Sigma tools and techniques
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Question 1 of 30
1. Question
What is the primary purpose of conducting a process capability analysis in Six Sigma projects?
Correct
Process capability analysis in Six Sigma projects is used to evaluate the stability, predictability, and performance of a process in meeting customer requirements. It involves assessing process variation, determining if the process is capable of producing within specification limits, and identifying opportunities for improvement to enhance process stability and predictability.
Incorrect
Process capability analysis in Six Sigma projects is used to evaluate the stability, predictability, and performance of a process in meeting customer requirements. It involves assessing process variation, determining if the process is capable of producing within specification limits, and identifying opportunities for improvement to enhance process stability and predictability.
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Question 2 of 30
2. Question
How does a Green Belt collaborate with Black Belts in Six Sigma projects?
Correct
Green Belts collaborate with Black Belts in Six Sigma projects by conducting advanced statistical analyses, interpreting data, and contributing to data-driven decision-making. While Black Belts often lead larger-scale projects and provide strategic guidance, Green Belts play a critical role in conducting detailed analyses, identifying root causes, and implementing improvement solutions within their project scopes.
Incorrect
Green Belts collaborate with Black Belts in Six Sigma projects by conducting advanced statistical analyses, interpreting data, and contributing to data-driven decision-making. While Black Belts often lead larger-scale projects and provide strategic guidance, Green Belts play a critical role in conducting detailed analyses, identifying root causes, and implementing improvement solutions within their project scopes.
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Question 3 of 30
3. Question
What is a key strategy for engaging stakeholders effectively in Six Sigma projects?
Correct
A key strategy for engaging stakeholders effectively in Six Sigma projects is to provide regular updates, progress reports, and communications about project goals, activities, milestones, challenges, and achievements. This helps in building trust, maintaining transparency, managing expectations, and soliciting feedback and support from stakeholders throughout the project lifecycle.
Incorrect
A key strategy for engaging stakeholders effectively in Six Sigma projects is to provide regular updates, progress reports, and communications about project goals, activities, milestones, challenges, and achievements. This helps in building trust, maintaining transparency, managing expectations, and soliciting feedback and support from stakeholders throughout the project lifecycle.
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Question 4 of 30
4. Question
What is the main objective of implementing value stream mapping (VSM) in Lean projects?
Correct
Value stream mapping (VSM) is used in Lean projects to visualize and analyze the flow of materials and information through a process. Its main objective is to identify and eliminate waste (non-value-added activities) in processes, streamline workflows, improve efficiency, reduce lead times, and enhance overall value delivery to customers.
Incorrect
Value stream mapping (VSM) is used in Lean projects to visualize and analyze the flow of materials and information through a process. Its main objective is to identify and eliminate waste (non-value-added activities) in processes, streamline workflows, improve efficiency, reduce lead times, and enhance overall value delivery to customers.
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Question 5 of 30
5. Question
What is a key benefit of developing a project plan in Six Sigma projects?
Correct
Developing a project plan in Six Sigma projects is beneficial for defining project scope, objectives, deliverables, timelines, milestones, and success criteria. It helps in clarifying project goals, expectations, boundaries, and dependencies, ensuring alignment with organizational objectives, and providing a roadmap for project execution, resource allocation, risk management, and communication.
Incorrect
Developing a project plan in Six Sigma projects is beneficial for defining project scope, objectives, deliverables, timelines, milestones, and success criteria. It helps in clarifying project goals, expectations, boundaries, and dependencies, ensuring alignment with organizational objectives, and providing a roadmap for project execution, resource allocation, risk management, and communication.
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Question 6 of 30
6. Question
How does implementing Failure Mode and Effects Analysis (FMEA) contribute to quality management in Six Sigma projects?
Correct
Failure Mode and Effects Analysis (FMEA) is used in Six Sigma projects to identify, prioritize, and mitigate potential failure modes and risks in processes. It contributes to quality management by helping teams prioritize improvement efforts, anticipate and prevent failures, enhance process reliability, and reduce the likelihood of defects or errors.
Incorrect
Failure Mode and Effects Analysis (FMEA) is used in Six Sigma projects to identify, prioritize, and mitigate potential failure modes and risks in processes. It contributes to quality management by helping teams prioritize improvement efforts, anticipate and prevent failures, enhance process reliability, and reduce the likelihood of defects or errors.
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Question 7 of 30
7. Question
What is a key component of the Analyze phase in the DMAIC (Define, Measure, Analyze, Improve, Control) methodology?
Correct
The Analyze phase in DMAIC focuses on conducting detailed statistical analyses, root cause analysis, and process assessment to identify factors contributing to defects, errors, or process variation. It involves using data-driven methods to uncover root causes, validate hypotheses, prioritize improvement opportunities, and gain insights for making informed decisions about improvement strategies.
Incorrect
The Analyze phase in DMAIC focuses on conducting detailed statistical analyses, root cause analysis, and process assessment to identify factors contributing to defects, errors, or process variation. It involves using data-driven methods to uncover root causes, validate hypotheses, prioritize improvement opportunities, and gain insights for making informed decisions about improvement strategies.
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Question 8 of 30
8. Question
What is the primary purpose of Lean principles in the context of Six Sigma?
Correct
Lean principles focus on identifying and eliminating waste in processes to improve efficiency and value delivery to customers. This includes concepts like value stream mapping, 5S, and reducing non-value-added activities, which complement Six Sigma’s focus on quality improvement and reducing defects.
Incorrect
Lean principles focus on identifying and eliminating waste in processes to improve efficiency and value delivery to customers. This includes concepts like value stream mapping, 5S, and reducing non-value-added activities, which complement Six Sigma’s focus on quality improvement and reducing defects.
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Question 9 of 30
9. Question
What is the primary goal of implementing the Improve phase in the DMAIC (Define, Measure, Analyze, Improve, Control) methodology?
Correct
The Improve phase in DMAIC focuses on implementing and verifying solutions to address identified root causes and improve process performance. It involves developing and testing improvement strategies, evaluating their effectiveness, making adjustments as needed, and ensuring that implemented changes lead to desired outcomes and improvements in process capability.
Incorrect
The Improve phase in DMAIC focuses on implementing and verifying solutions to address identified root causes and improve process performance. It involves developing and testing improvement strategies, evaluating their effectiveness, making adjustments as needed, and ensuring that implemented changes lead to desired outcomes and improvements in process capability.
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Question 10 of 30
10. Question
What is a primary purpose of using control charts in Six Sigma projects?
Correct
Control charts are used in Six Sigma projects to monitor process stability, variability, and performance over time. They help in distinguishing between common cause variation (natural variation within control limits) and special cause variation (due to specific factors), enabling teams to assess process stability, detect trends or shifts, and take appropriate actions to maintain process control.
Incorrect
Control charts are used in Six Sigma projects to monitor process stability, variability, and performance over time. They help in distinguishing between common cause variation (natural variation within control limits) and special cause variation (due to specific factors), enabling teams to assess process stability, detect trends or shifts, and take appropriate actions to maintain process control.
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Question 11 of 30
11. Question
What is the primary objective of using the Fishbone (Ishikawa) diagram in Six Sigma projects?
Correct
Explanation: The Fishbone (Ishikawa) diagram is a visual tool used in Six Sigma projects to identify and categorize potential root causes of problems or issues. Its primary objective is to facilitate structured brainstorming, organize potential causes into categories (such as people, methods, machines, materials, environment), and help teams identify the main contributors or factors influencing a problem for further analysis and resolution.
Incorrect
Explanation: The Fishbone (Ishikawa) diagram is a visual tool used in Six Sigma projects to identify and categorize potential root causes of problems or issues. Its primary objective is to facilitate structured brainstorming, organize potential causes into categories (such as people, methods, machines, materials, environment), and help teams identify the main contributors or factors influencing a problem for further analysis and resolution.
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Question 12 of 30
12. Question
What is the main purpose of conducting a Failure Mode and Effects Analysis (FMEA) in Six Sigma projects?
Correct
Explanation: Failure Mode and Effects Analysis (FMEA) is used to identify potential failure modes in processes, prioritize them based on severity, occurrence, and detection, and develop actions to mitigate risks. The primary purpose is to prioritize and address process risks effectively to enhance process reliability, reduce defects, and improve overall quality.
Incorrect
Explanation: Failure Mode and Effects Analysis (FMEA) is used to identify potential failure modes in processes, prioritize them based on severity, occurrence, and detection, and develop actions to mitigate risks. The primary purpose is to prioritize and address process risks effectively to enhance process reliability, reduce defects, and improve overall quality.
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Question 13 of 30
13. Question
What is a key benefit of implementing the 5S methodology in Lean projects?
Correct
Explanation: The 5S methodology in Lean focuses on organizing workspaces, standardizing work processes, and eliminating waste. One key benefit is the standardization of work processes and areas, leading to improved efficiency, productivity, safety, and quality by reducing variation, minimizing errors, and creating a visual workplace for better organization and workflow.
Incorrect
Explanation: The 5S methodology in Lean focuses on organizing workspaces, standardizing work processes, and eliminating waste. One key benefit is the standardization of work processes and areas, leading to improved efficiency, productivity, safety, and quality by reducing variation, minimizing errors, and creating a visual workplace for better organization and workflow.
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Question 14 of 30
14. Question
How does a Green Belt collaborate with Champions in Six Sigma projects?
Correct
Explanation: Green Belts collaborate with Champions by providing data, analysis, progress updates, and recommendations, and receiving strategic guidance, resources, and advocacy to ensure project success and alignment with organizational goals. Champions provide strategic direction, resources, and support for improvement initiatives, guiding Green Belts in achieving project objectives and delivering results.
Incorrect
Explanation: Green Belts collaborate with Champions by providing data, analysis, progress updates, and recommendations, and receiving strategic guidance, resources, and advocacy to ensure project success and alignment with organizational goals. Champions provide strategic direction, resources, and support for improvement initiatives, guiding Green Belts in achieving project objectives and delivering results.
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Question 15 of 30
15. Question
What is a key responsibility of a Green Belt within a Six Sigma project?
Correct
A Green Belt in Six Sigma is responsible for analyzing data to identify areas for improvement and to measure the effectiveness of implemented changes. This includes using statistical tools like Pareto charts, histograms, and control charts to analyze process performance and make data-driven decisions.
Incorrect
A Green Belt in Six Sigma is responsible for analyzing data to identify areas for improvement and to measure the effectiveness of implemented changes. This includes using statistical tools like Pareto charts, histograms, and control charts to analyze process performance and make data-driven decisions.
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Question 16 of 30
16. Question
How does hypothesis testing contribute to decision-making in Six Sigma projects?
Correct
Explanation: Hypothesis testing is a statistical method used in Six Sigma projects to validate assumptions, test hypotheses, and make data-driven decisions. It helps in assessing the significance of observed differences or relationships in data, confirming or rejecting hypotheses based on statistical evidence, and providing insights for making informed decisions about process improvements.
Incorrect
Explanation: Hypothesis testing is a statistical method used in Six Sigma projects to validate assumptions, test hypotheses, and make data-driven decisions. It helps in assessing the significance of observed differences or relationships in data, confirming or rejecting hypotheses based on statistical evidence, and providing insights for making informed decisions about process improvements.
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Question 17 of 30
17. Question
What is a key responsibility of a Green Belt in project management within a Six Sigma framework?
Correct
Explanation: A key responsibility of a Green Belt in project management within a Six Sigma framework is to apply advanced statistical tools and techniques, analyze data, interpret results, and contribute to data-driven decision-making. Green Belts play a crucial role in conducting detailed analyses, identifying trends, patterns, and root causes, and supporting improvement initiatives with statistical insights.
Incorrect
Explanation: A key responsibility of a Green Belt in project management within a Six Sigma framework is to apply advanced statistical tools and techniques, analyze data, interpret results, and contribute to data-driven decision-making. Green Belts play a crucial role in conducting detailed analyses, identifying trends, patterns, and root causes, and supporting improvement initiatives with statistical insights.
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Question 18 of 30
18. Question
What is the primary goal of the Control phase in the DMAIC (Define, Measure, Analyze, Improve, Control) methodology?
Correct
Explanation: The Control phase in DMAIC focuses on monitoring and sustaining the improvements made during the project. It involves implementing control measures, developing monitoring systems, defining standards, documenting procedures, and ensuring that processes remain stable, predictable, and continuously improved over time.
Incorrect
Explanation: The Control phase in DMAIC focuses on monitoring and sustaining the improvements made during the project. It involves implementing control measures, developing monitoring systems, defining standards, documenting procedures, and ensuring that processes remain stable, predictable, and continuously improved over time.
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Question 19 of 30
19. Question
What is a primary purpose of using Pareto charts in Six Sigma projects?
Correct
Explanation: Pareto charts are used in Six Sigma projects to prioritize improvement opportunities by identifying and focusing on the most significant and frequent contributors to a problem or issue. They help in visualizing the “vital few” factors that have the most substantial impact, enabling teams to prioritize efforts and resources on addressing critical areas for improvement.
Incorrect
Explanation: Pareto charts are used in Six Sigma projects to prioritize improvement opportunities by identifying and focusing on the most significant and frequent contributors to a problem or issue. They help in visualizing the “vital few” factors that have the most substantial impact, enabling teams to prioritize efforts and resources on addressing critical areas for improvement.
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Question 20 of 30
20. Question
What is a key benefit of implementing Lean principles in Six Sigma projects?
Correct
Explanation: Implementing Lean principles in Six Sigma projects helps in maximizing resource utilization and efficiency by reducing waste, optimizing processes, improving flow, minimizing lead times, and enhancing overall productivity and value delivery to customers. Lean focuses on eliminating non-value-added activities, streamlining workflows, and creating more efficient and effective processes.
Incorrect
Explanation: Implementing Lean principles in Six Sigma projects helps in maximizing resource utilization and efficiency by reducing waste, optimizing processes, improving flow, minimizing lead times, and enhancing overall productivity and value delivery to customers. Lean focuses on eliminating non-value-added activities, streamlining workflows, and creating more efficient and effective processes.
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Question 21 of 30
21. Question
What is a key objective of the Analyze phase in the DMAIC (Define, Measure, Analyze, Improve, Control) methodology?
Correct
Explanation: The Analyze phase in DMAIC is focused on identifying and analyzing root causes of problems or issues within a process. It involves conducting detailed analyses, using statistical tools, and gathering data to understand factors contributing to defects, errors, or variation in performance, enabling teams to develop targeted solutions.
Incorrect
Explanation: The Analyze phase in DMAIC is focused on identifying and analyzing root causes of problems or issues within a process. It involves conducting detailed analyses, using statistical tools, and gathering data to understand factors contributing to defects, errors, or variation in performance, enabling teams to develop targeted solutions.
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Question 22 of 30
22. Question
In a Six Sigma project, Mr. Anderson is leading a team to improve the assembly process of a manufacturing plant. During the Analyze phase, the team identifies several potential causes of defects using tools like the Fishbone diagram and 5 Whys analysis. What should Mr. Anderson do next?
Correct
After identifying potential causes using tools like the Fishbone diagram and 5 Whys, the next step is to conduct hypothesis testing (e.g., t-tests, ANOVA) to validate these root causes statistically. This ensures that the improvement efforts target the actual sources of variation and lead to meaningful changes.
Incorrect
After identifying potential causes using tools like the Fishbone diagram and 5 Whys, the next step is to conduct hypothesis testing (e.g., t-tests, ANOVA) to validate these root causes statistically. This ensures that the improvement efforts target the actual sources of variation and lead to meaningful changes.
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Question 23 of 30
23. Question
What is a key benefit of implementing Lean principles in Six Sigma projects?
Correct
Explanation: Implementing Lean principles in Six Sigma projects helps maximize resource utilization and efficiency by eliminating waste, reducing lead times, optimizing processes, and improving overall productivity. Lean focuses on streamlining workflows, minimizing non-value-added activities, and enhancing value delivery to customers, resulting in efficient resource utilization.
Incorrect
Explanation: Implementing Lean principles in Six Sigma projects helps maximize resource utilization and efficiency by eliminating waste, reducing lead times, optimizing processes, and improving overall productivity. Lean focuses on streamlining workflows, minimizing non-value-added activities, and enhancing value delivery to customers, resulting in efficient resource utilization.
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Question 24 of 30
24. Question
What is the primary purpose of using Quality Function Deployment (QFD) in Six Sigma projects?
Correct
Explanation: Quality Function Deployment (QFD) is used in Six Sigma projects to translate customer needs, preferences, and requirements into specific product or service features, attributes, and characteristics. Its primary purpose is to align organizational goals with customer expectations, improve customer satisfaction, and ensure that products or services meet customer requirements effectively.
Incorrect
Explanation: Quality Function Deployment (QFD) is used in Six Sigma projects to translate customer needs, preferences, and requirements into specific product or service features, attributes, and characteristics. Its primary purpose is to align organizational goals with customer expectations, improve customer satisfaction, and ensure that products or services meet customer requirements effectively.
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Question 25 of 30
25. Question
What is a key component of effective change control processes in Six Sigma projects?
Correct
Explanation: Effective change control processes in Six Sigma projects involve systematically documenting and tracking changes to ensure transparency, accountability, and traceability throughout the change lifecycle. This includes capturing change requests, approvals, implementation details, impact assessments, and follow-up actions to manage changes efficiently and minimize risks associated with changes.
Incorrect
Explanation: Effective change control processes in Six Sigma projects involve systematically documenting and tracking changes to ensure transparency, accountability, and traceability throughout the change lifecycle. This includes capturing change requests, approvals, implementation details, impact assessments, and follow-up actions to manage changes efficiently and minimize risks associated with changes.
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Question 26 of 30
26. Question
What is the primary goal of conducting a root cause analysis in Six Sigma projects?
Correct
Explanation: Root cause analysis in Six Sigma projects aims to identify the underlying causes of problems, defects, or issues within a process. It goes beyond surface-level symptoms to uncover the fundamental factors contributing to problems, enabling teams to develop effective solutions and prevent recurrence.
Incorrect
Explanation: Root cause analysis in Six Sigma projects aims to identify the underlying causes of problems, defects, or issues within a process. It goes beyond surface-level symptoms to uncover the fundamental factors contributing to problems, enabling teams to develop effective solutions and prevent recurrence.
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Question 27 of 30
27. Question
How does hypothesis testing contribute to decision-making in Six Sigma projects?
Correct
Explanation: Hypothesis testing in Six Sigma projects is used to validate assumptions, test hypotheses, and make data-driven decisions based on statistical evidence. It helps in assessing the significance of observed differences, confirming or rejecting hypotheses, and providing insights for informed decision-making about process improvements.
Incorrect
Explanation: Hypothesis testing in Six Sigma projects is used to validate assumptions, test hypotheses, and make data-driven decisions based on statistical evidence. It helps in assessing the significance of observed differences, confirming or rejecting hypotheses, and providing insights for informed decision-making about process improvements.
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Question 28 of 30
28. Question
What is a key responsibility of a Green Belt within a Six Sigma project team?
Correct
Explanation: A key responsibility of a Green Belt within a Six Sigma project team is to apply advanced statistical analyses, interpret data, identify trends, patterns, and root causes, and contribute to data-driven decision-making to achieve project objectives and drive process improvements.
Incorrect
Explanation: A key responsibility of a Green Belt within a Six Sigma project team is to apply advanced statistical analyses, interpret data, identify trends, patterns, and root causes, and contribute to data-driven decision-making to achieve project objectives and drive process improvements.
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Question 29 of 30
29. Question
During the Analyze phase of a Six Sigma project, what is the primary purpose of conducting a root cause analysis?
Correct
Explanation: Root cause analysis in the Analyze phase is crucial for identifying the underlying factors that contribute to the identified problem. This analysis goes beyond symptoms to uncover the root causes, which helps in developing effective solutions. It involves techniques like Fishbone diagram or 5 Whys to systematically explore different possibilities and understand the relationships between causes and effects, leading to more targeted improvement efforts.
Incorrect
Explanation: Root cause analysis in the Analyze phase is crucial for identifying the underlying factors that contribute to the identified problem. This analysis goes beyond symptoms to uncover the root causes, which helps in developing effective solutions. It involves techniques like Fishbone diagram or 5 Whys to systematically explore different possibilities and understand the relationships between causes and effects, leading to more targeted improvement efforts.
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Question 30 of 30
30. Question
Ms. Rodriguez, a Green Belt team member, notices a significant variation in the process output during the Measure phase. She suspects that the measurement system used may be contributing to this variation. What should Ms. Rodriguez do next?
Correct
Explanation: In the Measure phase, ensuring the reliability of data is crucial. Conducting a measurement system analysis (MSA) helps validate the measurement tools and processes used in data collection. This analysis assesses factors like accuracy, precision, and repeatability, ensuring that the data collected is reliable for subsequent analysis. Ms. Rodriguez should prioritize MSA before proceeding with further data analysis.
Incorrect
Explanation: In the Measure phase, ensuring the reliability of data is crucial. Conducting a measurement system analysis (MSA) helps validate the measurement tools and processes used in data collection. This analysis assesses factors like accuracy, precision, and repeatability, ensuring that the data collected is reliable for subsequent analysis. Ms. Rodriguez should prioritize MSA before proceeding with further data analysis.